Door Snag at Cubbon Park Metro Station Delays Purple Line Services

A technical snag involving a train's door-closing mechanism at the Cubbon Park Metro Station on the Purple Line disrupted Bengaluru metro services on Thursday evening, causing delays for subsequent trains and triggering frustration among commuters. The incident, which occurred around 7:30 p.m., forced the Bangalore Metro Rail Corporation Limited (BMRCL) to halt operations temporarily as a safety precaution.

According to BMRCL officials, the train was stopped after its doors failed to close properly. As a precautionary safety measure, passengers were deboarded at the station. This safety procedure took approximately 17 minutes to complete, which resulted in delays of nearly 20 minutes for at least five subsequent train services along the corridor.

While operations and maintenance teams eventually rectified the technical issue and fully restored normal services across the Purple Line, the disruption led to heavy crowding at the underground station.

Commuters caught in the delay expressed strong frustration over what they described as poor communication from BMRCL officials during the incident. Radhika B.S., a commuter who was travelling on the affected train, said passengers were left confused when they were suddenly asked to deboard. She waited for nearly 15 minutes at the platform, but left the station to book an auto-rickshaw home after feeling unsafe due to the growing crowd.

Another commuter, Praveen Kumar, criticised the lack of updates from metro authorities. He noted that passengers were stuck at the underground station for around 15 minutes without any announcements or answers from officials regarding the cause of the delay or when services would resume.

The disruption occurred just days after a major technical snag on Tuesday caused widespread inconvenience along the Purple Line. Reacting to the incident, Bengaluru Central MP P.C. Mohan stated that the recurring disruptions point to deeper systemic issues. He urged the BMRCL to conduct a comprehensive technical audit, permanently fix the signalling system, and publish detailed root-cause analyses along with action-taken reports.